HWM Contract

Your complete solution

A Hardware Maintenance contract from Riverside will give you complete peace of mind. With a fixed price contract you will be able to budget your IT spend annually and either pay annually in advance or monthly at no extra cost. We have 4 levels of contract from a basic bronze hardware cover contract to our platinum contract which incorporates many of our other services at a fixed price per year giving complete monitoring of your system.

Compare the different levels of our cover below. For pricing download our price list HERE

* New items of IT equipment purchased from third parties can usually be added to your contract for a competitive fee.


	Bronze	Silver	Gold	Platinum
Unlimited Telephone Support	√	√	√	√
Unlimited Remote Support	√	√	√	√
Unlimited Parts	√	√	√	√
Unlimited Labour	√	√	√	√
Backup Monitoring		√	√	√
Remote Monitoring				√
Annual Hardware Check		√	√	√
Security Survey	√	√	√	√
No Claims Discount			√	√
Server Cover Only Permitted		√	√	√
6 Working Hour Response			√	√
New Items added FOC *				√
Peripherals Included in contract	√	√	√	√
FOC IT Structure Survey			√	√

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Your IT and Digital Solutions Provider

Blackburn Rovers Enterprise Centre

Bolton Road

Blackburn BB2 4JF

Telephone 01254 841786.

Riverside Digital Solutions Limited

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